Disable or Re-enable a Team Member

Someone left. A shop closed. A computer is being replaced. You want that login to stop printing and stop counting, today.

You can't delete a team member, but you can disable them. A disabled login can't sign in to the team or print, and you can switch it back on whenever you like.

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Table of Contents

• Disable a member
• Stop paying for that computer
• Bring a member back
• Good to know

Disable a member

1. Go to autoprint.email/team > Members.
2. Find the login under Active Members.
3. Click Disable.

The row turns grey and its status changes to Disabled. The app on that computer shows an "access removed" screen and stops printing.

Don't see a Disable button? That login is an admin. Click Make Member first, then Disable. A team always keeps at least one admin, and you can't disable yourself.

Stop paying for that computer

Disabling a login doesn't lower your bill on its own. On a monthly plan, lower the Computer count in the Computers card on the same page and click Save. The unused time comes back as a credit on your next invoice.

Lifetime computers are paid for once, so they stay yours. Keep the slot for the next computer.

Bring a member back

Click Enable on the same row. If they should print again and the team has no free computer, raise the Computer count first.

Good to know

• Nothing is deleted. Their settings stay on their computer, and the team's print history stays.
• Moving to a new computer instead? Don't disable anything. Sign in with the same login on the new computer. See Move AutoPrintEmail to a New Computer.