Help Center
Find answers to common questions and learn how to get the most out of AutoPrintEmail.
Getting Started
Sign Up and Add Your First Email Account
Get started with AutoPrintEmail by creating an account and connecting your Gmail, Outlook, or IMAP email.
Edit or Remove an Email Account
Learn how to change printer settings, update credentials, or remove an email account from AutoPrintEmail.
Email Monitoring
Why Emails Read on Phone Don't Print
Why emails opened on your phone don't print, and how to turn off the Only print unread emails setting so every email prints regardless of read status.
Printing Office and CSV Attachments
How AutoPrintEmail prints .docx, .xlsx, .pptx, and .csv attachments via the cloud converter, and how to enable or disable it.
How Fast Is Auto-Printing? What You Can Do to Speed It Up
Where the seconds go between an email arriving and your printer firing, what you can tune today, and what's coming on the roadmap to make it instant.
Emails Only Print When Outlook Is Open? Check Your Rules
If AutoPrintEmail watches a folder that an Outlook rule fills, a client-only rule means the folder only fills while Outlook runs. Recreate the rule in Outlook on the web to fix it.
Mac
Linux
Install AutoPrintEmail on Ubuntu, Debian, or Mint
Add the AutoPrintEmail apt repository on Ubuntu, Debian, Mint, or Pop!_OS so installs and updates run through your package manager.
Install AutoPrintEmail on Fedora, RHEL, or openSUSE
Add the AutoPrintEmail dnf repository on Fedora, RHEL, Rocky, Alma, or openSUSE so installs and updates run through your package manager.
Run AutoPrintEmail as an AppImage on Any Linux
Run the portable AutoPrintEmail AppImage on any Linux distro: make it executable, install the few system packages it needs, and set it to start on boot.
Billing
Troubleshooting
Contact Support & Share Logs
How to get help from the AutoPrintEmail support team and share diagnostic logs
Magic Link Not Working / Already Expired
Fix sign-in issues when the magic link shows 'expired' or 'invalid' immediately - usually caused by corporate email security pre-scanning links.
Set Up an 80mm or 58mm Thermal Receipt Printer
Job tickets feed and cut without printing, or print but run off the side of the roll without wrapping? Set the page size to Receipt 80mm so the text wraps to your thermal roll.
Office Copier Prints One Line of Code, or Nothing at All
Your Canon, Ricoh, Xerox or Kyocera copier prints a single line of gibberish, or silently swallows the job, while printing from a browser works fine? It's almost always the copier's Department ID / job accounting, and it's a 2-minute fix.
Keep Your Windows PC Awake for Printing
If emails only print while you're using the computer (or while Outlook is open), Windows is putting the PC to sleep. Here's how to stop it.