Help Center

Find answers to common questions and learn how to get the most out of AutoPrintEmail.

Getting Started

Sign Up and Add Your First Email Account

Get started with AutoPrintEmail by creating an account and connecting your Gmail, Outlook, or IMAP email.

6 min read

Edit or Remove an Email Account

Learn how to change printer settings, update credentials, or remove an email account from AutoPrintEmail.

6 min read

Email Monitoring

Why Emails Read on Phone Don't Print

Understand how AutoPrintEmail uses read/unread status to determine which emails to print, and why reading emails on your phone can prevent them from printing.

3 min read

Printing Office and CSV Attachments

How AutoPrintEmail prints .docx, .xlsx, .pptx, and .csv attachments via the cloud converter, and how to enable or disable it.

3 min read

Mac

Keep Your Mac Awake for Printing

Configure macOS energy settings to prevent your Mac from sleeping so AutoPrintEmail can print emails 24/7.

3 min read

Billing

Download Invoices and Customize Your Billing Details

Add your company name, billing address, and tax/VAT ID so your AutoPrintEmail invoices are formatted for your accounting, and download invoice PDFs directly from the billing portal.

6 min read

Troubleshooting

Contact Support & Share Logs

How to get help from the AutoPrintEmail support team and share diagnostic logs

2 min read

Magic Link Not Working / Already Expired

Fix sign-in issues when the magic link shows 'expired' or 'invalid' immediately - usually caused by corporate email security pre-scanning links.

3 min read