Help Center
Find answers to common questions and learn how to get the most out of AutoPrintEmail.
Getting Started
Sign Up and Add Your First Email Account
Connect the inbox that fills up all day (Gmail, Outlook, Microsoft 365 or IMAP) and pick the printer. Every new email prints on its own from then on.
Edit or Remove an Email Account
Change a connected mailbox under Manage Connections: sign in again or update the password, pick watched folders, edit print rules, switch printers or pause it.
Update AutoPrintEmail to the Latest Version
AutoPrintEmail updates itself on Windows and Mac. Here's how to check for an update by hand, finish one with Restart to Update, and update Store and Linux installs.
Team & Computers
How Accounts and Teams Work in AutoPrintEmail
Every AutoPrintEmail account is a team that starts with one computer. Learn how computers, logins, admins and members fit together, and what you pay for.
Add a Computer or Team Member
Add a second printing computer or a colleague to your AutoPrintEmail team: set the computer count, send an invite, and sign in on the new computer.
Add a Free Admin Login That Doesn't Print
Owners, managers and IT providers can run an AutoPrintEmail team from their own login without paying for a computer. Turn printing off for that login.
Disable or Re-enable a Team Member
Stop a login from using AutoPrintEmail without deleting anything: disable it on the Members page, and re-enable it later if you need it back.
Move AutoPrintEmail to a New Computer
Replacing the PC or Mac that prints? Sign in with the same login on the new computer, set up the mailbox and printer again, then remove the app from the old one.
Plans & Billing
How AutoPrintEmail Pricing Works: Per Computer
AutoPrintEmail is priced per printing computer: $29 a month or $499 once. Mailboxes are unlimited and logins that don't print are free. Here's how it adds up.
What Happens When Your Free Trial Ends
The AutoPrintEmail trial lasts 3 days. Here's what stops when it ends, how to pick a plan from the app or the web, and who to ask when testing for clients.
Cancel or Resume Your AutoPrintEmail Subscription
Cancel your monthly AutoPrintEmail plan from the app or the web. It runs to the end of the period you've paid for, and you can resume any time before then.
Download Invoices and Customize Your Billing Details
Add your company name, billing address, and tax/VAT ID so your AutoPrintEmail invoices are formatted for your accounting, and download invoice PDFs directly from the billing portal.
Email Monitoring
Print Rules Explained: Choose Which Emails Print
Rules decide which emails AutoPrintEmail prints. Learn conditions, AND and OR, Print it and Don't print it, per-rule printers and copies, and which rule wins.
Why Emails Read on Phone Don't Print
Why emails opened on your phone don't print, and how to turn off the Only print unread emails setting so every email prints regardless of read status.
How Fast Is Auto-Printing? What You Can Do to Speed It Up
Where the seconds go between an email arriving and your printer firing, what you can tune today, and what's coming on the roadmap to make it instant.
Emails Only Print When Outlook Is Open? Check Your Rules
If AutoPrintEmail watches a folder that an Outlook rule fills, a client-only rule means the folder only fills while Outlook runs. Recreate the rule in Outlook on the web to fix it.
Stop Printing Emails From One Sender
Add a Don't print rule in AutoPrintEmail to skip emails from one sender or subject while every other email in the mailbox keeps printing automatically.
Auto-Print Incoming Faxes From Email
Set up iFax, SRFax, Ooma, RingCentral, eFax or Fax.Plus to email faxes as PDFs, then have AutoPrintEmail print every incoming fax with no clicks at all.
Print Each Email Alias to Its Own Printer
Use one mailbox for every printer: give each printer an alias, then add a Sent to contains rule per alias so AutoPrintEmail sends each email to the right one.
Auto-Print From a Microsoft 365 Shared Mailbox
Sign in with a Microsoft 365 user that has Full Access, then add the shared mailbox in AutoPrintEmail so every email sent to it prints on its own, no password.
Print Every Web Order as a Pick Ticket
Point Shopify, WooCommerce, BigCommerce and eBay order emails at one orders@ inbox and have every order print at the pack bench the moment it arrives.
Auto-Print WooCommerce Order Emails
Send WooCommerce's New order email to a dedicated mailbox, connect it to AutoPrintEmail and print every new order at the pack bench, nothing else.
Set Up an invoices@ Inbox That Prints Every Invoice
Give suppliers one address, connect it to AutoPrintEmail and print every invoice PDF for coding and signature, with statements and reminders skipped.
Printing
Printer Settings: Paper Size, Copies, Double-Sided
Pick the printer for each mailbox and set paper size, margins, scale, copies, tray, black and white and double-sided printing. Then print a test page.
Alerts When Printing Stops: Telegram, Discord, Email
Get a message when a print fails, a mailbox needs reconnecting or the printing PC goes quiet, plus a daily summary. Set it up for Telegram, Discord or email.
Set Up an 80mm or 58mm Thermal Receipt Printer
Job tickets feed and cut without printing, or print but run off the side of the roll without wrapping? Set the page size to Receipt 80mm so the text wraps to your thermal roll.
Office Copier Prints One Line of Code, or Nothing at All
Your Canon, Ricoh, Xerox or Kyocera copier prints a single line of gibberish, or silently swallows the job, while printing from a browser works fine? It's almost always the copier's Department ID / job accounting, and it's a 2-minute fix.
Print Only the PDF Attachments, Not the Email
How to print just the PDF attachments and skip the email body, signature logos and disclaimers. Three toggles on the account's Print tab are all it takes.
Printing Office and CSV Attachments
How AutoPrintEmail prints .docx, .xlsx, .pptx, and .csv attachments via the cloud converter, and how to enable or disable it.
Mac
Install AutoPrintEmail on a Mac
Download AutoPrintEmail for Mac, move it to Applications, sign in and set it to start at login so the print station runs by itself. Needs macOS 13 or newer.
Keep Your Mac Awake for Printing
Mac stops printing when you walk away? It's going to sleep. Two macOS settings keep it awake so AutoPrintEmail prints 24/7, MacBook or desktop.
Windows
Install AutoPrintEmail on Windows
Install AutoPrintEmail on Windows 10 or 11 from the Microsoft Store or as a direct download, keep it running in the tray, and start it with Windows.
Keep Your Windows PC Awake for Printing
If emails only print while you're using the computer (or while Outlook is open), Windows is putting the PC to sleep. Here's how to stop it.
Linux
Install AutoPrintEmail on Ubuntu, Debian, or Mint
Add the AutoPrintEmail apt repository on Ubuntu, Debian, Mint, or Pop!_OS so installs and updates run through your package manager.
Install AutoPrintEmail on Fedora, RHEL, or openSUSE
Add the AutoPrintEmail dnf repository on Fedora, RHEL, Rocky, Alma, or openSUSE so installs and updates run through your package manager.
Run AutoPrintEmail as an AppImage on Any Linux
Run the portable AutoPrintEmail AppImage on any Linux distro: make it executable, install the few system packages it needs, and set it to start on boot.
Shopify
Integrations
Print From Your Own Software With the Print Jobs API
Create an API key and send text, PDF or Shopify label jobs to your AutoPrintEmail computers from any script or automation tool. Curl examples and error codes.
Print From Claude, ChatGPT or Any MCP Client
Connect AutoPrintEmail as an MCP server so Claude, ChatGPT or Cursor can print text and PDFs on your team's computers. Setup steps and the tools it exposes.
Troubleshooting
Contact Support & Share Logs
How to get help from the AutoPrintEmail support team and share diagnostic logs
Magic Link Not Working / Already Expired
Fix sign-in issues when the magic link shows 'expired' or 'invalid' immediately - usually caused by corporate email security pre-scanning links.
Microsoft 365 Asks for Admin Approval
Connecting a work Microsoft 365 mailbox and seeing "Need admin approval"? Your admin approves AutoPrintEmail once with one link, and every mailbox can connect.