Help Center

Get started with AutoPrintEmail by creating an account and connecting your Gmail, Outlook, or IMAP email.

Learn how to change printer settings, update credentials, or remove an email account from AutoPrintEmail.

Understand how AutoPrintEmail uses read/unread status to determine which emails to print, and why reading emails on your phone can prevent them from printing.

How AutoPrintEmail prints .docx, .xlsx, .pptx, and .csv attachments via the cloud converter, and how to enable or disable it.

Where the seconds go between an email arriving and your printer firing, what you can tune today, and what's coming on the roadmap to make it instant.

Configure macOS energy settings to prevent your Mac from sleeping so AutoPrintEmail can print emails 24/7.

Add your company name, billing address, and tax/VAT ID so your AutoPrintEmail invoices are formatted for your accounting, and download invoice PDFs directly from the billing portal.

How to get help from the AutoPrintEmail support team and share diagnostic logs

Fix sign-in issues when the magic link shows 'expired' or 'invalid' immediately - usually caused by corporate email security pre-scanning links.

Job tickets feed and cut without printing, or print but run off the side of the roll without wrapping? Set the page size to Receipt 80mm so the text wraps to your thermal roll.

Your Canon, Ricoh, Xerox or Kyocera copier prints a single line of gibberish, or silently swallows the job, while printing from a browser works fine? It's almost always the copier's Department ID / job accounting, and it's a 2-minute fix.

Install AutoPrintEmail from Shopify and set it up end to end: confirm your email, pick a plan, install the print bridge, connect a printer, customize your documents, invite your team, and watch transfer labels and order packing slips print automatically.