Cancel or Resume Your AutoPrintEmail Subscription

Seasonal business, a project that wrapped up, or you just don't need it any more. Cancelling takes a minute and you keep printing until the end of the month you've paid for.

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Table of Contents

• Cancel from the app
• Cancel from the web
• What happens next
• Changed your mind?
• Good to know

Cancel from the app

1. Open AutoPrintEmail and click Billing in the sidebar.
2. Click Cancel Subscription.

Cancel from the web

1. Go to autoprint.email/team > Billing.
2. Click Open Stripe portal at the top right.
3. Click Cancel subscription and confirm.

What happens next

• Nothing changes until the period ends. A note in the app and on the web shows the date it stops.
• On that date printing stops. Your mailboxes, printers and rules stay on the computer, so coming back later is quick.
• No more charges. You won't be billed again.

Changed your mind?

Before the end date, click Resume on the cancellation note in the app or on the web. Your plan carries on as if nothing happened.

After the end date, just pick a plan again under Billing. Everything you set up is still there.

Good to know

• On lifetime? There's nothing to cancel. It's paid once and stays active.
• A team with several computers cancels as a whole. To pay for fewer computers instead, lower the Computer count on the Members page. See How Pricing Works.
• Something not working? Tell us before you cancel. Most problems are a setting away.